FAQ

After I retain your PI services what can I expect?

What is considered a “Rush” PI service?

When will you start working my PI case?

How do I know my information is safe?

A: Each case is different, and completion times may vary greatly from a few weeks to a few months. We will provide you with a full written report, date and time stamped photos, and all case files, upon completion of the case, or the depletion of the initial retainer paid, whichever comes first.

Emergency or “Rush” services are defined as cases where we are required to begin working your case within 24 hours of receiving your paid retainer, and signed contract. These cases are billed at a higher hourly rate. The same “Rush” rate will be charged for cases worked on holidays.

Once the signed contract is returned and the retainer is paid, we begin a “Work Up” on the case details to verify certain information. Once that is completed your case will be assigned to an agent.
This time can vary from case to case, but is normally completed within a few days.

The key word in what we do as Private Investigators is “Private,“ and we keep all case information confidential. We operate just as your attorney would under “Client Privilege.” We will NEVER share any information about you or your PI case with anyone, unless instructed to do so by you.